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Redeeming your gift certificate is simple.

Every gift certificate has a redemption code (Letter and numeric 7-character code, eg. V1V3XJ0). First, select the tour that your gift certificate is valid for, then choose a departure date/time. Just before the payment stage, enter your unique code. The value of the voucher will automatically be deducted from your total purchase. In accordance with Australian law, all gift certificates are valid for 3 years from the date of purchase.

Gift certificates are not refundable for cash.

“There is no such thing as bad weather, just inappropriate clothing”.

Tours run rain, hail or shine. Tours will only be cancelled when a Severe Weather Warning’ is issued by the Bureau of Meteorology for the time of the tour, or when it may put the safety of our guides or guests at risk.  Please dress appropriately for the weather conditions.

The tour or activity will not proceed if Two Feet decide that the weather makes the tour or activity unsafe. This is at the absolute discretion of Two Feet & a Heartbeat.

Should a tour not proceed then participants will either be re-booked at the earliest possible convenience or issued with a full refund.

*Guests are also urged to be sun smart. Please do not underestimate the heat of the Perth sun.

HAVE YOUR PLANS CHANGED? – This is our Cancellation Policy:

If your booking is cancelled less than 24 hours prior to travel, 100% of the total cost of the booking will be charged as a cancellation fee.

Tour date changes are available with more than 24 hours’ notice, subject to availability. All retail tour cancellations require more than 24 hrs notice for a full refund.  If Two Feet is forced to cancel a booked tour, any prior tour payments will be fully refunded (excluding third party booking fees). Private, corporate and group bookings have special cancellation policies to ensure your exclusive experience.

Gift certificates are not refundable.

Group Tours:

1.Should the designated minimum numbers not be met by 14 days prior to date of tour, Two Feet reserves the right to review the execution of prescribed tour.

2. Refunds will be paid as follows:

• 7 days to 48 hr notice                – 50% refund
• 48 hrs or less notice                   – zero refund

3. ‘Force Majeure’ (also known as an ‘Act of God’ ) is an event that is beyond the control of either party that prevents or hinders the performance of the contract. These may include, but are not limited to fire, explosion, earthquake, drought, flood, act or threat of terrorism. For the duration of a Force Majeure event, the contractual obligations of the contract will be put on hold. Once the event has ended, the contract will recommence.

Shall the Bureau of Meteorology, on the day of the tour or activity, declare a ‘Severe Weather Warning’ for same day, the tour or activity will not proceed if Two Feet decide that the weather makes the tour or activity unsafe. This is at the absolute discretion of Two Feet & a Heartbeat.  Should the tour or activity not proceed due to ‘Force Majeure’, a refund less any fixed costs will be paid.

CHRISTMAS SEASON GROUP BOOKINGS – SPECIAL TERMS & CONDITIONS 

1. Non-refundable deposit of $220 or 10% booking value (whichever is greatest) due immediately at the time of booking to secure the exclusive date/time specified.

2. 100% balance of payment (calculated on quoted minimum number of guests) must be made by within 14 days of booking. Failure to do so may forfeit booking.

Should designated number of guests increase, 100% of the variation must be paid within by 14 days prior to tour or activity. Due to administration time, prepaying venues, allocation of guides and other factors, should the final number of guests reduce from original booking, no difference will be refunded. Given the busy times of the festive season, Two Feet need to lock in reservations with partner venues well in advance we visit, to ensure all bookings are guaranteed.

Dress for the weather and for comfort. Sensible shoes are recommended.
If you are participating in a tour that visits licensed venues, we recommend smart casual dress.

Your guide will be waiting in a bright red shirt. The guide will be on the lookout for you as much as you are looking for them. Each Two Feet tour has a designated start location. Check which tour you are booked on for the exact start location.

Coffee, Culture and Art Tour of Perth (10am Mon-Sat)
» Perth Town Hall – Corner Barrack and Hay St, Perth

Perth – Arcades & Laneways (2pm daily)
» Perth Town Hall – Corner Barrack and Hay St, Perth

Eat Drink Walk Perth – Bar Tour (6.30pm Wed – Sat)
» Perth Town Hall – Corner Barrack and Hay St, Perth

Crimes of Perth Walking Tour (4pm Sat)
» Perth Town Hall – Corner Barrack and Hay St, Perth

Crimes of Fremantle Walking Tour (4pm Sat)
» Fremantle Train Station

Fremantle Food Lovers Tour (2pm Fri- Sun)
» Fremantle Train Station

Fremantle – Convicts, Culture & Street Art (10am Tue-Sun)
» Fremantle Visitors Centre – Kings Square, High Street, Fremantle

Fromage Walking Tour (3pm Sat)
» Northbridge Piazza – Corner Lake and James St, Northbridge

World of Whisky Tour (6.30pm on request)
» Old Perth General Post Office – Forrest Place, Perth

Cocktail Tour  (6.30pm on request)
» Perth Town Hall – Corner Barrack and Hay St, Perth

Tours which children over 8 years may enjoy include: Fremantle Convicts and Colonials, Perth Coffee, Culture and Art and Perth Arcades and Laneways.

For private groups – Scavenger Hunts in both Perth and Fremantle are particularly fun.

Children younger than 8 years may find the distance covered in these tours challenging and the content less interesting than older children who, if local, have covered some of the commentary at school.

Subject to prior notification, private tours may be modified so the content and inclusions of some tours to accommodate children. Please contact us for details.

Unfortunately some of our tours are not suitable for children – these include our Crimes of Perth Walking Tour (due to the adult nature of the content covered) and Eat Drink Walk Bar Tour – some licensed venues are unable to accept people under 18years, even when accompanied by a legal guardian.

Yes! Two Feet tours are designed to appeal to all age groups and demographics. We regularly have groups of small children and also seniors groups, with everything in between.

We have guided thousands of locals, interstate and international guests over the years. They all love our tours. You will too.

Depending on the tour you are booked in for, the distances vary. We have people of all ages come on our tours, from the very young to the elderly. We have never had anybody unable to complete the walk.

• 2h historical tours cover approx. 3 km in total with frequent rest stops.
• 3h small bar tours are mostly spent indoors with short 5-10 min strolls between venues.